Manage all your studio’s communication—texts, emails, and more—in one place with Kenko’s new Shared Inbox.

No more juggling tabs or tracking messages across apps. Every message includes full client context—membership, payments, and bookings—right next to the chat.

Key Features

• Unified view for SMS, email, and (soon) Messenger

• Shared by your team: Assign messages, add internal notes, close conversations

• AI sentiment tags to spot priority messages

• Instant search and powerful filters for quick access

Available on your CRM and mobile app. Read the full guide here.

We’ve added support to generate secure payment links for one-time memberships via Stripe and Razorpay directly from your Kenko POS. Customers receive a short link via SMS or email, which takes them directly to the payment page.

Supported Payment Methods

• Stripe: International cards, Apple Pay, and more

• Razorpay: UPI, wallets, credit/debit cards

For more information, refer to our help article. 

Note: This applies only to one-time purchases. Payment links remain active for 4 hours after sharing.

Once ClassPass and Gympass integrations are enabled, you can now choose which classes get synced with a simple toggle.

Note: All previously created classes are synced by default and will be visible on both platforms.

Your members can now browse, add to cart, and purchase your products directly from the mobile app.

What this means for your studio:

• Faster checkout experience, even during peak hours

• Members can check product availability and buy from the studio location that works best for them

Your team can now create pricing plans in draft mode, giving you time to review and approve before they go live. This new update ensures everything goes live only when every detail is finalized.

What else is new?

• Duplicate existing plans instead of building from scratch — ideal for similar offerings. Duplicated plans are saved as drafts by default.

• Archived plans are now visible and can be easily unarchived, giving you more flexibility in managing past offerings.