We've rebuilt the group and guest booking flow so members can do it themselves, confidently, without confusion.

What's better

• Booking for someone else just works, as clients can switch between themselves and others without errors.

• Group bookings show live availability, flag whether a guest pass is applied, and label existing vs. new customers clearly.

• Guest passes are easier to manage with clear guidance at every step, including when something isn’t allowed.

• Members with unlimited-credit plans now see a clear explanation of what's included, with a prompt to switch if another membership with guest passes is available.

• The confirmation screen shows every guest, which passes were applied, and the total before anyone pays.

Why it matters: Fewer abandoned bookings and fewer "how do I add a friend?" messages to your front desk.

With the new Nothing But These filter in your Journeys,  build a cleaner audience list and run automations that actually hit the right people.

What this means for you:

• Target contacts who match exactly the selected values

• More accurate targeting for  automations

• No extra contacts slipping into your audience

Example: Select 3 pricing options → only contacts with just those 3 (and nothing else) are included.

No more chasing clients for forms or missing paperwork. Now, agreements and forms are automatically sent the moment a customer books, right when they’re most likely to complete them.

• Send forms automatically on the first booking for any class or appointment

• Ensure documents reach the right person (including parents/guardians for minors)

• Handle group bookings effortlessly, where each attendee gets their own form

• Fully customizable setup inside Form & Agreement settings

Why it matters: The right document reaches the right person at exactly the right moment, eliminating manual follow-up, while providing a smoother experience for your clients from day one.

Clients can now stay on top of their schedule without opening the app. The new home screen widget shows upcoming bookings and lets them set reminders in seconds.

• View upcoming classes and appointments at a glance

• Tap any booking to enable a reminder

• Branded to match your studio automatically

• Widget refreshes every 30 minutes automatically

Why it matters: Fewer no-shows as your members can check their schedule and set reminders with one tap.

To get started: On iPhone: long press your home screen → tap "+" → search for the app → add the widget.

Run 24/7 access or early morning classes without staffing the door — members unlock the studio right from their phone. No lost key cards, no front desk check-ins, no waiting. They enjoy seamless entry, and you get security you can trust.

What this unlocks:

• Customers with memberships can walk up and unlock doors with their Kenko app 

• Class and appointment attendees get automatic access 60 minutes ahead of their booking

• Access can be granted or revoked automatically based on membership status

• Configure access by door, location, and time window

Get started now

Update: Enable auto check-in so members are checked in as soon as they unlock the door for their booked class. This means anyone with a valid class booking will be checked into the event as soon as they enter.

Note: Requires geofencing to be enabled on the Kisi Dashboard.