Product Updates

New Feature

New Feature

New Feature

Sep 22, 2025

🫡 Introducing Substitution Management To Keep Classes Running Smoothly

No more last-minute chaos — Substitution Management makes it simple to keep classes running smoothly.

Here’s what you get:

  • One-Tap Sub Requests – Invite one or multiple instructors in seconds.

  • First-to-Accept Auto-Assign – Whoever accepts first is instantly scheduled.

  • Smart Notifications – Automatic reminders via email, SMS, and push.

  • Real-Time Tracking – Manage requests, invites, and eligible events in one place.

  • Availability Filters – Quickly find instructors who are most likely to be free.

Why it matters: 

  • Everything stays in one place — no more hopping between platforms.

  • Instructors’ real-time availability is built in.

  • Manual work is no more!

👉 Available now in XCRM. Check it out!

Meta Forms for fitness studios
Meta Forms for fitness studios
Meta Forms for fitness studios

New Feature

New Feature

New Feature

Sep 22, 2025

💸 Payments Simplified with Amazon Payment Services (APS)

You can now accept secure online payments using Amazon Payment Services (APS), directly through Kenko. 

What this lets you do:

  • Process and verify payments instantly — no waiting, everything happens in real time

  • Send payment links with ease — for cancellation fees, instalments, renewals, or cancelled classes

  • Refund in seconds — no extra tools, no delays, no friction

  • Use payment links anywhere — in your CRM, on your website, or mobile app via redirection channels

  • Automate renewals — credit packs can now renew automatically through payment links

👉 Ready to set it up? Follow our APS onboarding guide to get started today.

Meta Forms for fitness studios
Meta Forms for fitness studios
Meta Forms for fitness studios

New Feature

New Feature

New Feature

Sep 10, 2025

Now Meta Forms Flow Straight Into Your Kenko CRM

Every lead from your Facebook and Instagram ads now syncs instantly into your CRM. No CSVs or spreadsheets. No manual uploads. No delays.

Once they’re in, Kenko Journeys takes over by sending instant responses, automating follow-ups, and guiding leads from first click to paying members—effortlessly.

Note: To get started, you’ll need a Meta Business Profile with Facebook and Instagram Pages linked to your business account.

Set it up in minutes with this step-by-step guide

Meta Forms for fitness studios
Meta Forms for fitness studios
Meta Forms for fitness studios

New Feature

New Feature

New Feature

Sep 4, 2025

Now Live: Buddy, Brain AI and Your New Home

🧠 Meet Brain AI—your studio’s memory. 

Now you can teach your AI exactly how to talk to clients: the right tone, what to say (and not say), and the details that make your studio unique. Upload your PDFs, snippets, or Google Docs once, and every reply stays consistent—even across multiple locations.

💬 Meet Buddy, your 24/7 sales AI agent.

He books classes, cancels when needed, upgrades memberships, and collects payments—right inside your website chat. Visitors act on the spot, and you wake up to more bookings! 

🏠 Your new Home dashboard is now your one-stop view of everything happening in your studio. 

First visits, upcoming birthdays, memberships about to expire, plus your tasks, check-ins, and staff updates—all in one place. 

Meta Forms for fitness studios
Meta Forms for fitness studios
Meta Forms for fitness studios

Improvement

Improvement

Improvement

Aug 19, 2025

Just in: Group Bookings & Guest Passes

Our old Bring a Buddy feature is being replaced with two smarter options:

  • Group Bookings → Credit-based or paid bookings that let customers reserve multiple spots. Get started now

  • Guest Passes → A free, plan-based benefit for members to invite friends. Read more here

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Ready to own your local market?

If you don't grow revenue in 90 days — your subscription is on us for life

20hrs saved weekly • $63,080 avg. revenue increase • 15-day free trial

Ready to own your local market?

If you don't grow revenue in 90 days — your subscription is on us for life

20hrs saved weekly • $63,080 avg. revenue increase • 15-day free trial

Ready to own your local market?

If you don't grow revenue in 90 days — your subscription is on us for life

20hrs saved weekly • $63,080 avg. revenue increase • 15-day free trial