Product Updates
Feb 13, 2026
KISI Integration — Unlock Doors With Memberships, Not Keys
Run 24/7 access or early morning classes without staffing the door — members unlock the studio right from their phone. No lost key cards, no front desk check-ins, no waiting. They enjoy seamless entry, and you get security you can trust.
What this unlocks:
Customers with memberships can walk up and unlock doors with their Kenko app
Class and appointment attendees get automatic access 60 minutes ahead of their booking
Access can be granted or revoked automatically based on membership status
Configure access by door, location, and time window
Feb 9, 2026
Inbox Center-Level Email & SMS Templates
Save time responding to common inquiries. Create reusable and personalized message templates once, then select and send them directly from the Inbox in seconds.
Perfect for confirmations, follow-ups, cancellations, and FAQs.
Feb 9, 2026
See Sales and Memberships at a Glance
You can now see all orders and memberships in one place, making it easier to track sales, spot trends, and stay on top of daily performance.
Use filters and sorting to create custom views and save them for quick reporting and better visibility—so the info you need is always a click away.
Feb 2, 2026
Stay in Control of SMS Spend With Balance Tracking & Auto Top-Up
You now have more control over your SMS spend. With SMS Balance & Auto Top-Up, track usage in real time and recharge instantly—without contacting our team.
View your SMS balance anytime
Recharge manually or enable auto top-up
Uninterrupted SMS across campaigns, journeys, and reminders
One shared balance across all locations for easy management
Note: Existing SMS credits are automatically converted into SMS balance ($).
Feb 2, 2026
Control When Trial Members Can Book Classes
Limit how far ahead trial and first-visit members can book by setting a rolling booking window—so their visits happen within a timeframe that works for how you run your studio.
When enabled, members can only book classes within a defined numer of days of their first booking. If that first booking changes, the window adjusts automatically—keeping everything in sync without manual oversight.





