Product Updates
Improvement
May 11, 2026
Set Subscriptions To End Automatically
Ensure cleaner member management by offering fixed-term packages (like a 3-month package) that cancel on their own.
Where to find it: Go to the Contact Profile → Initiate a subscription cancellation → Set the number of next cycles for auto-cancellation
Note: Available for clients with Kenko Payments enabled

Improvement
May 11, 2026
Flexible Membership Start Dates
Got a new member who's not ready to start just yet? Close the sale today and set a future start date so you lock in the revenue now without the back-and-forth.
Where to find it: Go to the Contact Profile → Navigate to Subscription Settings → Set a future start date

New Feature
May 11, 2026
Collect Documents and Files Directly From Your Members
You can now ask customers to upload files right inside your forms. It becomes easier to collect waivers, IDs, images, and more during sign-up or checkout.
What you can do:
Add a file upload field to any custom form
Make uploads required or optional
Restrict file types (e.g. PDFs, images only)
Set size limits to avoid incorrect uploads
Store files securely alongside form responses
No more purchasing paperwork over email or managing it separately!

New Feature
May 11, 2026
Nomi, Your Frontdesk AI, Now Reads Your Website
Nomi can now pull information directly from your website. So if your class schedule, pricing, or offerings have changed, Nomi already knows.
What’s new:
Pulls and analyzes content directly from your website URL
Uses live website data to answer customer queries
Delivers more accurate, context-aware responses automatically

New Feature
May 11, 2026
Auto-Send Forms and Agreements on Booking
No more chasing clients for forms or missing paperwork. Now, agreements and forms are automatically sent the moment a customer books, right when they’re most likely to complete them.
Send forms automatically on the first booking for any class or appointment
Ensure documents reach the right person (including parents/guardians for minors)
Handle group bookings effortlessly, where each attendee gets their own form
Fully customizable setup inside Form and Agreement settings
Why it matters: The right document reaches the right person at exactly the right moment, eliminating manual follow-up, while providing a smoother experience for your clients from day one.

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