Give your members a faster, more secure way to log in—no passwords required.

What's available:

• One-click access to the website embed and the Kenko app

• No passwords to remember or reset

• More secure, faster login experience

Live now on the website embed and the Kenko app. Coming soon to branded apps.

Trigger notifications and automations instantly when a member purchases a gift card.

What you can do:

• Send immediate updates via push, SMS, or email

• Build dedicated journeys for gift card recipients

• Create targeted campaigns for buyers (upsells, referral incentives, special offers)

Why it matters: Gift card purchases show high intent. By triggering messages immediately, automated follow-ups help turn that intent into action—automatically.

Running multiple locations just got way easier. Now you can view and reply to messages from every center in a region without switching back and forth using the Regional Inbox.

What you can do:

• Switch to regional mode with one click from the new Region toggle in your navigation

• View conversations from all centers in one unified inbox, with each chat clearly labeled

• Filter and search across locations to find what you need fast

• Select which center you're sending from directly in the composer when you reply

Perfect for: multi-location teams who want faster communication and fewer tabs to jump between.

Your members now see their goals, upcoming milestones, and important updates the moment they open the app.

What your members will get:

• New goals dashboard to set, track, and celebrate progress

• 14-day progress overview showing how close they are to their goals

• Milestone badges earned based on session counts to celebrate their journey

• Priority notifications for time-sensitive updates like appointment reminders or special offers

• Announcements feed so they never miss updates or events

What this means for you: Visible progress keeps members engaged, helping them feel accomplished and motivated to return — which means better retention and a more connected community. Nudge them to set their first goal today!

Your Contacts section is now designed to help you find answers faster, manage clients more easily, and move through your day with fewer clicks.

• Faster loading and smoother flow so you can pull up client info instantly

• Custom Views to help you organize contacts the way you work - Think “Lead converting” or “Status”

• Redesigned the contact profile that surfaces key details upfront

• See their last appointment, total spend, and membership status without scrolling

Soon, we will add deeper insights and new reports to help you understand your clients and make smarter decisions.