Your Inbox is now more than messaging. Make and receive calls, manage SMS conversations, and let AI answer inbound calls, all from a single conversation thread.

What's new:

• Make and receive calls directly from the inbox, with live call status (ringing, connected, missed, completed)

• Calls and texts from the same number stay in one thread, with recordings and duration logged automatically

• AI answers inbound calls: Buddy-style for new leads, Nomi-style for existing members

• No one available? Calls forward to any number you set and still appear in the inbox with full history

• Voice AI settings under AI Frontdesk → Settings: toggle, 30+ languages, 4,000+ voices, custom greeting

• "SMS Settings" is now "Phone Number Settings" with voice, SMS, forwarding, and compliance in one place

Good to know:

• Existing SMS Inbox studios can start using Voice immediately on their current number

• The same phone number now supports both SMS and voice

• Voice AI supports 30+ languages and thousands of voice options

• Live call transfer during an active AI call is coming in a future release

Note:

• Already on Inbox? Voice is live on your number now. New studios only need to configure a phone number once for both SMS and voice.

• This is for you, US studios! Voice doesn't require A2P registration. You can start making and receiving calls right away, even before SMS setup is complete.

Members can now be automatically checked in after their booking ends, keeping attendance records accurate without extra admin work.

What's new:

• Enable auto check-in separately for classes, courses, and appointments

• Choose exactly how many minutes after an event ends the auto check-in should trigger

• Attendance is updated automatically in the background

Request access from your growth coach to enable this feature.

You can now control how far ahead bookings appear in the CRM separately from what members see in the app and on your website.

What's new:

• CRM calendar visibility now has its own dedicated setting

• Customer app and website visibility are configured separately

Members can now share any class or course straight from the app, same as sharing a song or a playlist. 

What's new:

• Tap the share button on any class or course to generate a shareable link

• Works on iOS, Android, and web — non-members get redirected to download the app

• Links include a preview image so posts look good on Instagram, WhatsApp, and beyond

Checkout is now faster, simpler, and more flexible for both your staff and members. The POS has been completely redesigned to streamline front-desk operations and reduce friction at checkout.

What's new:

• Split Payments: Members can now pay however works best for them, like cash + card or card + custom payment, in a single checkout.

• Multiple subscriptions in one cart: Members can now purchase multiple subscriptions together in a single transaction, along with other services and products

• Everything in one cart: Memberships, credit packs, courses, products, and gift cards can all be checked out together

• Guest checkout: Sell products and gift cards instantly to walk-ins without creating a member profile

• Faster checkout workflows: Start sales from anywhere with fewer clicks and quicker navigation

• Built for tablets and mobile: The new POS works seamlessly across mobile devices and tablets 

Note: Split payments, multi-subscription support, and mixed-cart checkout are currently available for studios using the Subscription Engine. Custom fee support is coming soon.